Google Workspace Frontline: Basics, Features, and the Best Options

The pandemic world witnessed the inevitability of frontline workers like nurses, warehouse employees, etc., in maintaining a functional society. They have been in direct contact with the people in need and were delivering products and services promptly to whoever needed them.

Despite the high importance, the frontline workers often struggle with collaborating and communicating with their fellow workers and team. They are always on the go and thus require specialized tools and options to work alongside their team effectively.

Google Workspace identifies the challenges that frontline workers go through daily. Their Google Workspace Frontline edition addresses the disparities the frontline workers face and fills all the gaps.

Google Workspace Frontline

Google Workspace Frontline is a dedicated Workspace edition for the frontline workers of all parts of the world. It attempts to effectively streamline the work of frontline workers with the help of advanced digital solutions.

Google Frontline assists frontline workers in all their daily tasks, including the management of customer requests, field data collection, risk reporting, and many more. 

This Workspace edition does away with the existing situation where frontline workers are forced to use their personal devices for work as there are not enough collaboration tools available.

With Google Workspace Frontline edition, the disparity between frontline workers and established corporate teams disappears. Frontline workers get access to tools and services that enable them to collaborate with their team from any device in any part of the world.

Google Frontline pricing is also highly affordable to frontline workers. Google Workspace Frontline pricing starts at $5 per month for each user.

Google Workspace Frontline Features

Licensed Google Workspace Frontline Edition users will get access to the following features.

  • Google Drive (Includes Google Sheets, Docs, Forms, Slides, etc.)
  • Gmail
  • Google Chat
  • Google Calendar (Both primary and secondary calendar)
  • Google Sites
  • Google Meet
  • Google Contacts (Both Directory and Personal contacts)
  • Google Tasks

Some other Google Workspace Frontline features are as follows.

  • A Google Workspace Frontline edition user gets up to 2 GB of storage. The user will have to shift to other editions if they want to have more storage space.
  • The maximum number of participants a Google Workspace Frontline edition user can include in a Google Meet session is 100.
  • Google Workspace Frontline edition users can have a shared Drive. However, the users can only view the Drive and not make any changes or create new data in the shared Drive.

Google Workspace Frontline Edition Options

Google Workspace Frontline edition features communication and collaboration tools specially designed for frontline workers in various fields. There are two options available for the Google Workspace Frontline edition. They are as follows.

  1. Google Workspace Frontline Starter
  2. Google Workspace Frontline Standard

Both options are available for purchase through Google Sales. Although the basic features are the same for both the Google Workspace Frontline edition options, they differ regarding additional or enhanced features and security controls.

The following section details the Google Workspace Frontline edition options and their features.

Google Workspace Frontline Starter

Google Workspace Frontline Starter is the primary frontline edition option. It comes with a set of productivity applications that improve the collaboration between frontline workers. 

The Google Workspace Frontline Starter option supports frontline workers for document editing, emailing, video conferencing, calendar scheduling, and many more activities. 

The tools and applications available under the Google Workspace Frontline Starter option are as follows.

  • Gmail
  • Google Calendar
  • Google Meet
  • Google Drive
  • Google Sites
  • Google Workspace Storage
  • Google Chat
  • AppSheet Core

The Google Workspace Frontline Starter option provides 5GB of storage in the cloud per user. The Google Workspace Frontline Starter option includes several advanced security controls and administrative features. They are as follows.

  • Drive Log Data: This feature helps the Google Workspace Frontline Starter user view the user activity in Google Sheets, Docs, Slides, Forms, etc.
  • Data Protection Report: This feature helps the Google Workspace Frontline Starter users to get help protecting the sensitive files in the shared Drive.
  • Advanced Endpoint Management: This feature enables the Google Workspace Frontline Starter user to exhibit more control over the data. It helps devise strong passwords, wipe out devices remotely, etc.

Google Workspace Frontline Standard

Google Workspace Frontline Standard is an advanced option for frontline edition users. This option consists of all the essential features of the Google Workspace Frontline Starter option and more. 

Users of the Google Workspace Frontline Standard option can access enhanced security controls and advanced administrative management features. The tools and applications available as part of the Google Workspace Frontline Standard option are as follows.

  • Gmail
  • Google Calendar
  • Google Meet
  • Google Drive
  • Google Sites
  • Google Workspace Storage
  • Google Chat
  • AppSheet Core

The advanced features of the Google Workspace Frontline Standard option are primarily in the following aspects.

  1. Endpoint Management of the Enterprise
  2. Prevention of Data Loss
  3. Google Vault
  4. Context-Aware Access
  5. Google Voice
  6. Cloud Identity Premium

Let’s have a look at the services available under each of the above-mentioned advanced features from the Google Workspace Frontline Standard option.

Endpoint Management of the Enterprise

The endpoint management aspect of Google Workspace Frontline Standard option provides the following services to the users.

  • iOS data protection, device certificates, and other similar security settings.
  • Management rules, partner integrations, inventory management, and other similar device management features.
  • Private app management for iOS devices.
  • Device log data, inactivity report of company-owned devices, and other device details.

Prevention of Data Loss

This aspect of the Google Workspace Frontline Standard option creates and establishes rules regarding what the users can and cannot share outside the enterprise.

Google Vault

Google Vault is an advanced data retention solution for enterprises under the Google Workspace Frontline Standard option.

Context-Aware Access

This aspect of the Google Workspace Frontline Standard option controls the accessing option for the users. It uses various access options like IP address, user identity, geolocation, etc., to grant access to the user.

Google Voice

Google Voice is an add-on feature available for Google Workspace Frontline Standard option users. It is a cloud-based private phone network for the users within an enterprise.

Cloud Identity Premium

It is a feature available in the Google Workspace Frontline Standard option that helps with app management, enterprise security, device management, automation options, etc.

Contact the team of experts at Cloudasta today to leverage this unique Google license offering for your business. We are adept with all Google offerings as a reseller partner and can guide you.